Welcome to Swimwear Sales’ FAQ page! We’re here to answer all your questions about our sunshine-ready swimwear, shipping policies, and more. Below you’ll find helpful information to make your shopping experience as smooth as your soon-to-be sun-kissed skin!
Product Questions
What types of swimwear do you offer?
We offer a wide variety of swimwear styles to suit every body type and preference, including:
- Bandeaus and Bralettes for effortless style
- Brazilian and Cheeky cuts for those who love a bold look
- Full coverage options for maximum comfort
- DD Cup styles designed for fuller busts
- High waist bottoms for tummy control
- One pieces for classic elegance
How do I choose the right size?
Our swimwear generally follows standard sizing, but we recommend checking each product’s specific size chart as some styles may vary. For the perfect fit, measure your bust, waist, and hips and compare to our detailed size guides. If you’re between sizes or unsure, we suggest sizing up for comfort.
Do you offer plus sizes?
Yes! We’re proud to offer a range of sizes to help every body feel confident and beautiful. Look for “Full” and “High Waist” options in our menu for styles designed with more coverage and support.
Shipping & Delivery
How long does shipping take?
We process all orders within 1-2 business days. After processing:
- Standard Shipping ($12.95): 10-15 business days via DHL or FedEx
- Free Shipping (orders $50+): 15-25 business days via EMS
Do you ship internationally?
Yes! We ship our confidence-boosting swimwear worldwide, bringing beach-ready style to doorsteps across the globe. (Please note we’re currently unable to deliver to some Asian countries and remote locations – but we’re working on expanding our reach!)
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your swimwear’s journey from our warehouse to your wardrobe. Watch as it travels closer to helping you create those unforgettable beach moments!
Returns & Exchanges
What is your return policy?
We want you to love your swimwear as much as we do! If anything isn’t perfect, you have 15 days from receipt to initiate a return. Items must be unworn, with original tags attached, and in original packaging. Simply contact our customer happiness team at [email protected] and we’ll guide you through the simple process.
Do you offer exchanges?
Currently, we process returns for refunds only. If you need a different size or color, we recommend placing a new order for the item you want and returning the original purchase.
How long do refunds take?
Once we receive your returned item, please allow 5-7 business days for processing. Your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Payment & Account
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect all your payment information. Your security is as important to us as finding you the perfect swimsuit.
Do I need an account to place an order?
No, you can check out as a guest! However, creating an account lets you track orders more easily and saves your information for faster future checkouts.
Contact Us
How can I contact customer service?
Our customer happiness team is always here to help! You can reach us at [email protected]. We typically respond within 24-48 hours. Our headquarters are located at 4862 Musgrave Street, Atlanta, US 30342, but please note this is not a retail location.
Do you have a physical store?
Currently, we operate exclusively online at swimfashionsale.com. This allows us to keep our prices competitive and offer our sunshine-ready styles to customers worldwide!
At Swimwear Sales, we don’t just deliver swimwear – we deliver confidence, style, and the promise of unforgettable moments under the sun. Thank you for letting us be part of your sun-filled adventures!